Steadfast Loan Workout Advisory in an Ever-Shifting Market

We help property owners and borrowers understand their options, navigate the Servicer process and pursue practical resolutions that protect value, preserve flexibility, and create a path forward.

Experienced Borrower Advocates Since 2008

$20B+ 

in Commercial
Real Estate Loan
Workouts

250+ 

Servicer and
Industry
Relationships

30+ Years 

of Commercial Real Estate Finance Experience

Senior Leadership 

Directly Involved
in Every Engagement

How We Help Borrowers

Loan Modifications and Extensions
Restructure loan terms, address upcoming maturities and create time to stabilize the property or execute a new business plan.

Special Servicer Negotiations
Develop the strategy, financial presentation and supporting documentation needed to negotiate effectively with Special Servicers and other stakeholders.

Discounted Payoffs
Evaluate and negotiate a potential payoff below the outstanding loan balance when the property’s value and financial circumstances support it.

Cash Management and Reserve Relief
Address cash sweeps, lockboxes, trapped reserves, funding requests and other restrictions affecting property operations.

Loan Assumptions
Manage the Servicer approval process and help borrowers and buyers resolve issues that could delay or prevent a transaction.

Exit and Resolution Strategies
Evaluate deed-in-lieu, negotiated surrender and other alternatives when retaining the property is no longer the most practical outcome.

Recent Results

THG guided an office borrower through a complex discounted payoff, developing the strategy and managing negotiations through resolution.

For a Denver hotel facing a complex loan challenge, THG negotiated a modification of the property’s $48 million loan and helped establish a more sustainable path forward.

THG negotiated a four-year extension for a Homewood Suites property, giving the borrower additional time to stabilize performance and execute its business plan.

Contact Us Before the Situation Becomes Urgent

The earlier a borrower understands the loan documents, Servicer process and available resolution paths, the more options may remain available.

Contact The Henley Group if:

  • A loan maturity is approaching and refinancing is uncertain.

  • Property cash flow can no longer support the debt.

  • A cash sweep or lockbox has been triggered.

  • Reserve funds are being withheld.

  • The loan has transferred or may transfer to Special Servicing.

  • You are considering a modification, extension, assumption or discounted payoff.